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Sarah Godfrey

How To Become A Confident Communicator.

How to Become a Confident Communicator is a course for anyone in the workforce. Most of spend more time with our work colleagues than at home. We turn up and form relationships with such a wide range of people with an assortment of personalities. Learning how to communicate, particular in those tough moments, tricky situations and awkward confrontations is crucial to a successful career, a happier experience at work and bonding with your fellow workmates.

Course Content

How to Overcome Your Fear of Confrontation and Conflict
How to Have a Difficult Conversation
Working With Different Communication Styles
How to Overcome Your Fear of Confrontation and Conflict
Strategies for Dealing With Difficult Coworkers
When and How to Escalate Issues to Your Boss
Strategies for Dealing With a Difficult Boss
Summary and Knowledge Checklist